If you're concerning your order status, please visit https://www.17track.net/en to track it online.

Please contact us using the form below or via email at Luxstore4u@gmail.com. We generally respond within 12-24 hours of your inquiry.

Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items or others related to shipment, PLEASE provide us with an order number.

Thank you